KARBEN Training Solutions is a Nationally Registered Training Organisation

Certificate III in Business (BSB30107)

KARBEN Training Solutions offers a fully customised qualification in Certificate III in Business (BSB30107)

The units covered off in the Business training package are flexible and designed to apply to anyone working in a business environment. The common business units are deliberately generic, broad based and highly suitable for contextualisation to meet the needs of particular industries, regions, localities and groups across the full spectrum of Australian Industry. This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They may provide technical advice and support to a team. Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include:

• Customer Service Advisor
• Data Entry Operator
• General Clerk
• Payroll Officer
• Typist
• Word Processing Operator

This qualification consists of 12 units comprising of 1 common business unit and 11 elective units – a sample of which are outlined below:

Core units include:

Unit Code	Unit Title

BSBOHS201A	Participate in OHS Processes

Elective units include:

Unit Code	Unit Title

BSBCUS301A	Deliver and Monitor a Service to Customers
BSBADM311A	Maintain Business Resources
BSBDIV301A	Work Effectively with Diversity
BSBCMM301A	Process Customer Complaints
BSBPRO301A	Recommend Products and Services
BSBWOR301A	Organise Personal Work Priorities and Development
BSBWRT301A	Write Simple Documents
BSBFLM303C	Contribute to Effective Workplace Relationships
BSBWOR402A	Promote Team Effectiveness
BSBLED401A	Develop Teams and Individuals
BSBMGT403A	Implement Continuous Improvement

* These are commonly used electives however there is a wider range of electives available to suit your organisational requirements.
Our trainers can assist with all RPL processes.

Duration

The duration of this course can vary depending upon previous experience. Generally the duration ranges from 6 months to 12 months.

Enrolment

This course is Centrelink approved

Please complete the following enrolment form

Please either email the completed Enrolment Form to admin@karbentraining.com.au or fax it to 02 4340 4268.

A Training Consultant from KARBEN Training Solutions will be in contact with you, within 24 hours.

If you have any questions please contact our office on 02 4340 4022