 COURSES Cert II in Hospitality (SIT20207)
Certificate II in Hospitality (SIT20207) 
This Qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic operational knowledge and limited practical skills in a defined context. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team but usually under close supervision. The qualification is suitable for an Australian Traineeship pathway and for VET in Schools delivery. This course may be completed through a Traineeship pathway or a fee for service enrolment.
Job roles Individuals with this qualification are able to perform roles such as: • undertaking mise-en-place prior to service • serving food and beverage to tables • preparing and serving drinks at a bar • selling beverages in a retail liquor outlet • attending gaming machines • providing housekeeping services • providing reception or front desk services • providing assistance in a catering operation.
Possible job titles include: • bar attendant • bottle shop attendant • catering assistant • food and beverage attendant • housekeeping attendant • porter • receptionist or front office assistant • gaming attendant.
Prerequisite requirements There are no prerequisites for entry to this qualification. Qualification rules To achieve a Certificate II in Hospitality, 12 units must be completed: • all 6 core units • 6 elective units:
Core units include: - SITHIND001A Develop and update hospitality industry knowledge
- SITXCOM001A Work with colleagues and customers
- SITXCOM002A Work in a socially diverse environment
- SITXOHS001A Follow health, safety and security procedures
- SITXOHS002A Follow workplace hygiene procedures
- SITHIND002A Apply hospitality skills in the workplace
Elective units include: SITHACS006A Clean premises and equipment SITHCCC001A Organise and prepare food SITHCCC002A Present food SITHCCC004A Clean and maintain kitchen premises SITHFAB003A Serve food and beverage to customers SITHFAB010A Prepare and serve non alcoholic beverages
Duration The duration of this course can vary depending upon previous hospitality experience. Generally the duration ranges from 3 months to 12 months. Assessment The assessment is completed through a number of means. For example the participant will complete the following; short written assessments, observation of the trainee performing specific tasks, verbal questions, role plays, workbook tasks and supervisor feedbacks. Enrolment A Training Consultant from KARBEN Training Solutions will be in contact with you, within 24 hours. If you have any questions please contact our office on 02 4353 7188
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